The mental Image of Zain Sudan telecommunication Services company

نویسندگان

چکیده

The researcher used descriptive analysis method and random sampling , findings discovered by chance during the investigation which are best methods in this kind of research. research include that company's failure to communicate with customers about their perceptions trends concepts, values reputation., a lack interest opinion polls long waiting time connect customer services addition unusual increases pricing internet packages phone bills have led large number announce partial boycott response those increases.
 company has made concrete practical efforts build brand ha affirm hold eyes public realizes (zain is beautiful world) it's doubtless paradoxical sends text messages an advertising nature private companies institutions harass through series paid ads. staff patient respectful towards subscribers shows they know caller's psychology advance taste when dealing them. Social responsibility programs listed as top priority .

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ژورنال

عنوان ژورنال: ???? ???????

سال: 2022

ISSN: ['1858-7593']

DOI: https://doi.org/10.52981/cs.v7i4.2917